ljbet Privacy Policy

1.Introduction

ljbet ("ljbet," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the ljbet Platform at ljbet.app. This Privacy Policy ("Policy") describes how ljbet collects, uses, stores, shares, and protects personal information in connection with your use of our online casino and sports betting services.

This Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering an account or using the ljbet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy applies to all personal data collected through the ljbet website, mobile applications, customer support channels, and any other interaction you have with ljbet. It does not apply to third-party websites or services that may be linked from our Platform.

2.Data We Collect

ljbet collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification numbers (e.g., Philippine National ID, passport, driver's license).
• Contact Data: Residential address (including city — Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines), email address, and mobile phone number.
• Financial Data: Bank account details, e-wallet information (GCash, PayMaya), transaction history, deposit and withdrawal records, and source of funds documentation.
• Account Data: Username, encrypted password, account preferences, communication preferences, and responsible gaming settings.
• Gaming Data: Game history, betting records, wagering activity, session duration, and bonus usage.
• Technical Data: IP address, device identifiers, browser type and version, operating system, time zone, and access logs.
• Usage Data: Information about how you navigate and interact with the ljbet Platform, including pages visited, features used, and clickstream data.
• Communications Data: Records of your correspondence with ljbet's customer support team, including live chat transcripts and email exchanges.
• Verification Data: Copies of identity documents, selfies, and proof of address submitted during KYC verification.

We collect this data directly from you during registration and account use, automatically through technical means when you access the Platform, and from third-party sources such as identity verification providers and fraud prevention services.

3.How We Use Your Data

ljbet uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your ljbet player account, including processing registrations, verifying identity, and managing account settings.
• Service Delivery: To provide access to games, process deposits and withdrawals, award bonuses, and deliver the full range of ljbet services.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and reporting obligations to relevant Philippine authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and administer responsible gaming tools such as deposit limits and session alerts.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 Filipino support team.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about ljbet — but only where you have provided your consent or where we have a legitimate interest to do so. You may opt out at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the ljbet Platform.
• Legal Claims: To establish, exercise, or defend legal claims in connection with the ljbet Platform or these Terms.

4.Legal Basis for Processing

Under the Data Privacy Act of 2012, ljbet processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and ljbet — specifically, to provide the gaming and betting services you have registered for.
• Legal Obligation: Processing is required to comply with applicable laws, including AML regulations, KYC requirements, and gaming regulatory obligations.
• Legitimate Interests: Processing is necessary for ljbet's legitimate interests, including fraud prevention, platform security, and business analytics, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as direct marketing communications, ljbet relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5.Data Sharing & Disclosure

ljbet does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Service Providers: Third-party vendors who assist ljbet in delivering its services, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on ljbet's instructions.
• Regulatory Authorities: Philippine government agencies and gaming regulators, including PAGCOR, where disclosure is required by law or regulatory obligation.
• Law Enforcement: Police, courts, or other government authorities where ljbet is legally required or permitted to disclose personal data in connection with the investigation or prosecution of criminal activity.
• Fraud Prevention Agencies: Third-party fraud prevention and AML screening services used to protect the integrity of the Platform and comply with financial crime regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of ljbet's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6.Cookies & Tracking Technologies

ljbet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage, and support security functions. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the ljbet Platform, helping us identify areas for improvement.
• Preference Cookies: Used to remember your settings and preferences, such as language selection and responsible gaming configurations.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ljbet Platform.

7.Data Retention

ljbet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.

As a general rule, ljbet retains player account data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and gaming regulatory requirements. Financial transaction records are retained for a minimum of seven (7) years.

Where personal data is no longer required for any lawful purpose, ljbet will securely delete or anonymize it in accordance with our data retention schedule.

8.Data Security

ljbet implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the ljbet Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing of the Platform.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Comprehensive staff training on data protection and information security.

While ljbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, ljbet will notify you and the National Privacy Commission in accordance with applicable law.

9.Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ljbet:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data ljbet holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ljbet's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact ljbet's Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

10.Children's Privacy

The ljbet Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. ljbet does not knowingly collect personal data from individuals under the age of 21.

If ljbet becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data, and take appropriate action in accordance with our underage gambling prevention procedures.

If you believe that a minor has registered on the ljbet Platform, please contact us immediately at [email protected].

11.Changes to This Policy

lj bet reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or a prominent notice on the ljbet Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will always reflect the most recent revision.

Your continued use of the ljbet Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how ljbet protects your personal data.

12.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or ljbet's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Response Time: Within 30 business days of receipt of your request
• Support Hours: Available 24 hours, 7 days a week

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with ljbet's response to your privacy concern.